Welcome to Sandhya Pickles. By accessing and using our website sandhyapickles.com, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. Business Information

Sandhya Pickles is a sole proprietorship based in Hyderabad, Telangana, India, specializing in homemade veg and non-veg pickles.

FSSAI License Number: 23626028000723

2. Products & Quality

• All our pickles are homemade and prepared in fresh batches.
• We maintain strict hygiene and quality standards.
• As our products are handmade, taste, color, and texture may slightly vary from batch to batch.

3. Orders & Payments

• Orders can be placed through our website.
• We accept payments via:
  • UPI
  • Debit/Credit Cards
  • Net Banking
• Cash on Delivery (COD) is not available.
• Orders are confirmed only after successful payment.

4. Shipping & Delivery

• We ship across India and internationally.
• Orders are usually dispatched within 24 hours of confirmation.
• Estimated delivery time:
  • India: 3–5 business days
  • International: Up to 7 business days
• Shipping is handled via third-party logistics partners.

Delivery timelines may vary due to external factors such as weather, holidays, or courier delays.

5. No Return & Refund Policy

• Due to the perishable nature of food products, we do not accept returns or offer refunds.
• However, in case of:
  • Damaged products
  • Wrong items delivered

Please contact us within 24 hours of delivery with proper proof (photos/videos), and we will assist you accordingly.

6. Storage & Shelf Life

• Store the pickle in a cool and dry place.
• Refrigeration is recommended after opening.
• Always use a clean, dry spoon to maintain quality.
• Shelf life may vary based on storage conditions and handling.

7. User Responsibilities

By using our website, you agree:

• To provide accurate and complete information while placing orders
• Not to misuse or attempt to disrupt the website
• Not to engage in fraudulent transactions

8. Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Sandhya Pickles and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

Sandhya Pickles shall not be held liable for:

• Any indirect or incidental damages
• Delays caused by courier partners
• Issues arising due to improper storage or handling of products after delivery

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.